If you're new to the inner working of the Internet, domains can be tricky. The lesson in this story is to always be sure you use a reputable developer who isn't going to kidnap the ownership or your domain and brand.
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Are you interested in putting your support behind promoting ethical practice in the Web Industry. The Widelines initiative is your way to do that.
How not reading the contract prevented a client changing developer (when they badly needed to).
Google (as with most search engines) can take some time to work out your site ranking, and not listening to and acting on expert advice will only prolong the process. This is a definite example of a client doing it the hard way.
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